AGB

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Terms of Service

Last updated: June 2025

Please read these Terms of Service carefully before using the Ravenna website. By accessing or placing an order on our store, you agree to be bound by these terms.

1. General

These terms apply to all visitors, users, and customers of Ravenna. We reserve the right to update or modify these terms at any time without prior notice. Continued use of our website constitutes acceptance of the updated terms.

2. Products

We reserve the right to limit the sale of our products to any person, geographic region, or jurisdiction. Product descriptions, images, and pricing are subject to change at any time without notice. We shall not be liable for any inaccuracies in product descriptions.

3. Orders & Payments

By placing an order, you confirm that:

  • You are at least 18 years of age
  • The payment information provided is accurate and authorised
  • You agree to pay the full amount for the items ordered, including applicable taxes and shipping fees

We reserve the right to cancel or refuse any order at our discretion.

4. Pricing

All prices are listed in the applicable currency for your region. We reserve the right to change prices at any time. Promotional prices are valid for the duration of the promotion only.

5. Shipping & Delivery

Stage Timeframe
Order Processing 3 – 8 business days
Shipping & Delivery 5 – 12 business days after dispatch
Maximum Delivery Time Up to 20 business days

Delivery times are estimates and may vary due to customs, carrier delays, or other factors beyond our control.

6. Intellectual Property

All content on this website — including text, images, logos, and designs — is the property of Ravenna and may not be reproduced, distributed, or used without our express written permission.

7. Limitation of Liability

To the fullest extent permitted by law, Ravenna shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

8. Governing Law

These Terms of Service are governed by the laws of the United Kingdom. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Customer Support

📧 help@suportravenna.store

📍 71-75 Shelton Street, London WC2H 9JQ, United Kingdom

Our support team is always ready to help.